Privacy Policy
Last updated: October 2, 2026
U.S. Tax IQ (“U.S. Tax IQ,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through ustaxiq.com and in the course of providing our services, how we use and protect it, and the choices you have. By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Information you provide to us. This includes your name, email address, phone number, and the details you share when you submit a form on ustaxiq.com, schedule a consultation (online or by phone), contact us, or sign a client engagement or intake form.
- Information collected automatically. When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages visited, and the date and time of your visit, using cookies and similar technologies.
- Information related to our services. If you become our client, we collect the information necessary to provide tax advisory services, as described in your engagement letter. This information is handled in accordance with our professional and confidentiality obligations.
How We Use Your Information
We use the information we collect to:
- respond to your inquiries and schedule consultations;
- provide, manage, and bill for our services;
- send you appointment reminders, follow-up messages, billing notices, and important updates on U.S.–Canada tax deadlines and compliance requirements;
- send occasional emails and other electronic communications, from which you can unsubscribe at any time;
- operate, maintain, and improve our website and services;
- protect against fraud and misuse, and comply with legal obligations.
SMS Communications and Phone Numbers
If you provide your phone number and consent to receive SMS text messages from U.S. Tax IQ, we will use your phone number solely to communicate with you about your appointments, cases or consultations, billing, and U.S.–Canada tax deadlines and compliance requirements. We do not send promotional messages by SMS.
Your phone number and your SMS consent will never be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process is not sold, rented, or shared with third parties for their own marketing.
All categories of information we collect exclude text messaging opt-in data and consent. This information will not be shared with any third parties or affiliates.
Consent to receive SMS messages is voluntary and is not a condition of purchasing any services. You may opt in by checking the SMS consent box on our online forms, verbally during a consultation scheduling call, or by signing a client engagement or intake form that includes SMS consent. You can opt out at any time by replying STOP to any message, and you can reply HELP or text HELP to (202) 831‑1040 for assistance. Message frequency may vary. Message and data rates may apply. For full details, please see our SMS Terms & Conditions.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers. With vendors that help us operate our business, such as website hosting, scheduling, communications (including email and SMS delivery), payment processing, and document management providers. These providers may use your information only to perform services for us and are required to protect it.
- Professional services. With tax authorities, advisors, or other professionals, when needed to provide the services you have engaged us for and with your authorization.
- Legal requirements. When required by law, regulation, legal process, or a governmental request, or to protect the rights, property, or safety of U.S. Tax IQ, our clients, or others.
- Business transfers. In connection with a merger, acquisition, or sale of all or part of our business, subject to appropriate confidentiality protections.
As stated above, phone numbers and SMS consent are never shared with third parties or affiliates for marketing purposes.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. You can control or delete cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this Privacy Policy, to provide our services, and to meet legal, tax, accounting, and professional record-keeping requirements.
Your Choices and Rights
- Emails: use the Unsubscribe link included in our emails to stop receiving them.
- SMS: reply STOP to any text message to opt out. To opt back in, reply START.
- Access and correction: you may request access to the personal information we hold about you, and ask us to correct or update it.
- Deletion and withdrawal of consent: you may ask us to delete your personal information or withdraw your consent to its use, subject to our legal and professional record-keeping obligations.
To make a request, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.
Residents of Canada
If you are located in Canada, we handle your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. We collect, use, and disclose your personal information only for the purposes described in this Privacy Policy and with your consent, which may be express or implied depending on the sensitivity of the information. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
We send commercial electronic messages (emails and SMS) only with your consent, in accordance with Canada’s Anti-Spam Legislation (CASL). Every message identifies U.S. Tax IQ as the sender and includes a way to unsubscribe, and we honour unsubscribe requests within 10 business days at the latest.
Your personal information may be stored and processed in the United States or Canada and may be accessible to courts, law enforcement, and authorities in those countries under their laws. You may request access to your personal information, ask for corrections, or ask us questions about our privacy practices by contacting us using the details below. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Residents of California and Other U.S. States
Depending on your state of residence (for example, California), you may have the right to know what personal information we collect and how we use it, to request access to, correction of, or deletion of your personal information, and not to be discriminated against for exercising these rights. We do not sell personal information and do not share it for cross-context behavioral advertising. To exercise your rights, contact us using the details below.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Changes take effect when they are posted on this page.
Related Documents
Please also review our SMS Terms & Conditions, which describe the types and frequency of SMS messages, opt-in and opt-out methods, and related disclosures.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us through our contact page or by phone.
Canada
1–2A 550 Speers Road, Oakville, Ontario L6K 2G3
Telephone: (647) 696‑7134 | (866) 474‑0630
Fax: 1 (888) 507‑0781
U.S.
12834 Royal George Avenue, Tampa, FL 33556
Telephone: (202) 831‑1040 | 1 (855) 518‑2947
Fax: +1 (813) 444‑0219
© 2026 U.S. Tax IQ. All rights reserved. U.S. Tax IQ has no affiliation with U.S. Tax IQ Ltd. U.S. Tax IQ is a trade name.