Response to COVID-19

During these difficult times, our community’s health and safety, including our personnel and clients, is paramount to us. At U.S. Tax IQ, we are committed to following all provincial and federal recommendations and guidelines, while being available to our clients and business partners.

 

As an essential business service provider, our offices remain open to assist all existing and new clients who prefer visiting our offices in person. The implementation of new safety protocols and technology is in place in our offices to ensure our clients’ and personnel’s safety. Our offices have been set up to provide a smooth, consistent, and reliable service for our clients.

 

While our doors are open, we have been making technological and efficiency improvements to allow us uninterrupted assistance to our clients. The entire return preparation and filing process, as well as any assistance on U.S. tax and cross-border tax matters can be accomplished remotely in its entirety, depending on the client’s preference. We use safe and secure technology to protect our clients’ data and information, as well to exchange documents with our clients via client portal. You can read more on how we protect our clients’ data and information here. [Click Here]

We understand these are challenging times for everyone and appreciate your patience and cooperation. We shall be continually re-evaluating our procedures as government safety guidelines change to ensure your safety when working with our personnel. If you have any questions or concerns, please do not hesitate to contact us.